eGain Corporation

NASDAQ•EGAN

CEO: Mr. Ashutosh Roy

Sector: Technology

Industry: Software - Application

Listing Date: 1999-09-23

eGain Corporation develops, licenses, implements, and supports customer service infrastructure software solutions in North America, Europe, the Middle East, Africa, and the Asia Pacific. It provides eGain Knowledge Hub, which helps businesses to centralize knowledge, policies, procedures, situational expertise, best-practices, while delivering guided, and personalized solutions to customers and agents; eGain AssistGPT, an integral part of the eGain Knowledge Hub and a no-code solution that helps automate knowledge creation, omnichannel delivery, and optimization; eGain Conversation Hub for digital-first, omnichannel interaction management within a modern, purpose-built desktop; and eGain Analytics Hub enables clients to measure, manage, and optimize omnichannel service operations and knowledge. The company also offers subscription services that provides customers with access to its software on a cloud-based platform; and professional services, such as consulting and implementation, training, and managed services. It serves customers in various industry sectors, including banking, financial services, government, health care provider, health insurance, manufacturing, P and C insurance, outsourcers, retail, tech industry, telecom, travel and hospitality, and utilities. The company was incorporated in 1997 and is headquartered in Sunnyvale, California.

Contact Information

1252 Borregas Avenue, Sunnyvale, CA, 94089, United States

408-636-4500

www.egain.com

Market Cap

$257.43M

P/E (TTM)

7.1

67.6

Dividend Yield

52W High

$15.95

52W Low

$4.34

52W Range

44%

Rank35Top 29.9%

4.6

F-Score

Modified Piotroski Analysis

Based on 10-year fundamentals

Average • 4.6 / 9 points

Scoring Range (0-9)

8-9: Excellent Value

6-7: Strong Fundamentals

4-5: Average Quality

0-3: Weak Performance

Data Period: 2016-2025

Financial Dashboard

Q2 2026 Data

Revenue

$22.98M+2.63%

4-Quarter Trend

EPS

$0.09+282.98%

4-Quarter Trend

FCF

$9.87M-100.00%

4-Quarter Trend

2026 Q2 Earnings Highlights

Key Highlights

Total Revenue Increased 5% Six months total revenue reached $46.49M, up 5% versus prior period, driven by SaaS growth.

Net Income Soared 290% Six months net income was $5.16M, a 290% increase compared to $1.32M reported previously.

Gross Margin Expansion Noted Gross margin improved to 74% for six months, up from 69% last year, reflecting cost control.

Operating Cash Flow Strong Net cash provided by operations totaled $20.54M for six months, significantly higher than $7.38M last year.

Risk Factors

Customer Concentration Threat Revenue heavily depends on small customer base; loss of major accounts could severely impact financial results.

Competitive AI Market Pressure Intense competition in customer engagement software, especially generative AI, may hinder growth and pricing power.

Subscription Renewal Uncertainty Inability to accurately predict subscription renewal rates creates uncertainty in future revenue recognition timing.

International Operations Exposure Foreign operations expose results to risks from currency fluctuations, geopolitical conflicts, and trade policy changes.

Outlook

Continued AI Technology Investment Management plans significant investment in integrating generative AI capabilities across product and service offerings.

Stock Repurchase Availability Approximately $19.7M remains available for stock repurchases under the expanded $60M program authorization.

SaaS Revenue Expected Growth Expectation remains that SaaS revenue will continue to increase, supporting overall revenue growth trajectory moving forward.

Personnel Retention Critical Success depends on ability to retain key personnel and manage expansion costs effectively across global teams.

Peer Comparison

Revenue (TTM)

CNDT

$3.04B

-9.4%

RXT

$2.69B

-1.9%

IMXI

$607.78M

-7.7%

Gross Margin (Latest Quarter)

IMXI

261.4%

-53.6pp

MITK

81.0%

-94.9pp

LAW

75.1%

+2.4pp

Key Metrics

Symbol	Market Cap	P/E (TTM)	ROE (TTM)	Debt to Assets
MITK	$662.98M	41.3	6.9%	35.2%
FEIM	$540.90M	75.0	16.9%	26.8%
IMXI	$469.26M	14.5	22.1%	0.0%

Long-Term Trends

Last 4 Quarters

Revenue

Net Income

Operating Cash Flow

4Q Revenue CAGR

3.0%

Moderate Growth

4Q Net Income CAGR

228.3%

Profitability Improved

Cash Flow Stability

75%

Volatile Cash Flow

Deep Research

Next earnings:May 7, 2026

EPS:$0.07

Revenue:$22.45M

Financials

Earnings Calls

Reports

News

Income Statement

Balance Sheet

Cash Flow Statement

Ratios

% Chg.

Income Statement	LTM

No Data