eGain Corporation
NASDAQ•EGAN
CEO: Mr. Ashutosh Roy
Sector: Technology
Industry: Software - Application
Listing Date: 1999-09-23
eGain Corporation develops, licenses, implements, and supports customer service infrastructure software solutions in North America, Europe, the Middle East, Africa, and the Asia Pacific. It provides eGain Knowledge Hub, which helps businesses to centralize knowledge, policies, procedures, situational expertise, best-practices, while delivering guided, and personalized solutions to customers and agents; eGain AssistGPT, an integral part of the eGain Knowledge Hub and a no-code solution that helps automate knowledge creation, omnichannel delivery, and optimization; eGain Conversation Hub for digital-first, omnichannel interaction management within a modern, purpose-built desktop; and eGain Analytics Hub enables clients to measure, manage, and optimize omnichannel service operations and knowledge. The company also offers subscription services that provides customers with access to its software on a cloud-based platform; and professional services, such as consulting and implementation, training, and managed services. It serves customers in various industry sectors, including banking, financial services, government, health care provider, health insurance, manufacturing, P and C insurance, outsourcers, retail, tech industry, telecom, travel and hospitality, and utilities. The company was incorporated in 1997 and is headquartered in Sunnyvale, California.
Contact Information
Market Cap
$257.43M
P/E (TTM)
7.1
67.6
Dividend Yield
--
52W High
$15.95
52W Low
$4.34
52W Range
Rank35Top 29.9%
4.6
F-Score
Modified Piotroski Analysis
Based on 10-year fundamentals
Average • 4.6 / 9 points
Scoring Range (0-9)
8-9: Excellent Value
6-7: Strong Fundamentals
4-5: Average Quality
0-3: Weak Performance
Data Period: 2016-2025
Financial Dashboard
Q2 2026 Data
Revenue
$22.98M+2.63%
4-Quarter Trend
EPS
$0.09+282.98%
4-Quarter Trend
FCF
$9.87M-100.00%
4-Quarter Trend
2026 Q2 Earnings Highlights
Key Highlights
Total Revenue Increased 5% Six months total revenue reached $46.49M, up 5% versus prior period, driven by SaaS growth.
Net Income Soared 290% Six months net income was $5.16M, a 290% increase compared to $1.32M reported previously.
Gross Margin Expansion Noted Gross margin improved to 74% for six months, up from 69% last year, reflecting cost control.
Operating Cash Flow Strong Net cash provided by operations totaled $20.54M for six months, significantly higher than $7.38M last year.
Risk Factors
Customer Concentration Threat Revenue heavily depends on small customer base; loss of major accounts could severely impact financial results.
Competitive AI Market Pressure Intense competition in customer engagement software, especially generative AI, may hinder growth and pricing power.
Subscription Renewal Uncertainty Inability to accurately predict subscription renewal rates creates uncertainty in future revenue recognition timing.
International Operations Exposure Foreign operations expose results to risks from currency fluctuations, geopolitical conflicts, and trade policy changes.
Outlook
Continued AI Technology Investment Management plans significant investment in integrating generative AI capabilities across product and service offerings.
Stock Repurchase Availability Approximately $19.7M remains available for stock repurchases under the expanded $60M program authorization.
SaaS Revenue Expected Growth Expectation remains that SaaS revenue will continue to increase, supporting overall revenue growth trajectory moving forward.
Personnel Retention Critical Success depends on ability to retain key personnel and manage expansion costs effectively across global teams.
Peer Comparison
Revenue (TTM)
$3.04B
$2.69B
$607.78M
Gross Margin (Latest Quarter)
261.4%
81.0%
75.1%
Key Metrics
Symbol | Market Cap | P/E (TTM) | ROE (TTM) | Debt to Assets |
|---|---|---|---|---|
| MITK | $662.98M | 41.3 | 6.9% | 35.2% |
| FEIM | $540.90M | 75.0 | 16.9% | 26.8% |
| IMXI | $469.26M | 14.5 | 22.1% | 0.0% |
Long-Term Trends
Last 4 Quarters
Revenue
Net Income
Operating Cash Flow
4Q Revenue CAGR
3.0%
Moderate Growth
4Q Net Income CAGR
228.3%
Profitability Improved
Cash Flow Stability
75%
Volatile Cash Flow
Deep Research
Next earnings:May 7, 2026
EPS:$0.07
|Revenue:$22.45M
Financials
Earnings Calls
Reports
News
Income Statement
Balance Sheet
Cash Flow Statement
Ratios
% Chg.
Income Statement | LTM |
|---|
No Data