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Sprinklr, Inc.

Sprinklr, Inc.

NYSE•CXM
CEO: Mr. Ragy Thomas
Sector: Technology
Industry: Software - Application
Listing Date: 2021-06-23
Sprinklr, Inc. provides enterprise cloud software products worldwide. The company operates Unified Customer Experience Management platform, a software that enables customer-facing teams to collaborate across internal silos, communicate across digital channels, and leverage a complete suite of capabilities to deliver customer experiences. Its products include Sprinklr Service, a suite of artificial intelligence (AI) powered products and solutions that unifies customer service across voice, digital, and social channels; Sprinklr Social, a suite of AI-powered products and solutions that unifies social media publishing and engagement across various channels; Sprinklr Insights, a suite of AI-powered products and solutions that unifies consumer, customer, competitive and industry data from a high volume of third-party, second-party and first-party sources; and Sprinklr Marketing, a suite of AI-powered products and solutions that unifies content production and content lifecycle management with paid campaign orchestration across various channels. The company also provides professional, managed, training, and consultancy services. Sprinklr, Inc. was founded in 2009 and is headquartered in New York, New York.
Contact Information
29 West 35th Street, 7th Floor, New York, NY, 10001, United States
(917)-933-7800
www.sprinklr.com
Market Cap
$1.97B
P/E (TTM)
17.4
40.6
Dividend Yield
--
52W High
$9.69
52W Low
$6.75
52W Range
35%
Rank48Top 50.7%
3.7
F-Score
Modified Piotroski Analysis
Based on 6-year fundamentals
Weak • 3.7 / 9 points
Scoring Range (0-9)
8-9: Excellent Value
6-7: Strong Fundamentals
4-5: Average Quality
0-3: Weak Performance
Data Period: 2019-2024

Financial Dashboard

Q3 2026 Data

Revenue

$219.07M+9.16%
4-Quarter Trend

EPS

$0.01-71.12%
4-Quarter Trend

FCF

$19.78M+303.51%
4-Quarter Trend

2026 Q3 Earnings Highlights

Key Highlights

Revenue Growth Strong Services Total revenue reached $636.6M for nine months, up 7%; professional services revenue surged 27% to $73.7M.
Operating Income Improved Significantly Operating income improved 93% to $26.1M for nine months, reflecting expense management success across operations.
Strong Cash Flow Generation Nine-month Free Cash Flow totaled $126.0M, supporting liquidity; RPO stands strong at $857.6M as of October 31, 2025.

Risk Factors

Net Income Declined Substantially Nine-month net income decreased to $14.0M from $22.9M, primarily due to a significant increase in income tax provision.
Restructuring Costs Spiked Restructuring charges increased 435% to $15.9M following the implementation of a 12% global workforce reduction plan.
Subscription Margin Pressure Subscription gross margin compressed four points to 77% due to rising third-party data, cloud, and network infrastructure costs.
Legal and Regulatory Exposure Significant ongoing securities litigation and evolving global AI/data privacy regulations present material legal and compliance risks.

Outlook

Invest in Platform Enhancement Continue substantial investment in R&D to enhance Unified-CXM platform features and expand product capabilities globally.
Completed Share Repurchase Completed the full $150M authorization under the 2025 Share Repurchase Program, demonstrating capital return focus.
Focus on International Growth Focus remains on international expansion and attracting new customers, despite challenges in highly competitive market dynamics.
Manage Technology Risks Actively monitoring and managing risks related to AI deployment, intellectual property enforcement, and third-party vendor reliance.

Peer Comparison

Revenue (TTM)

ePlus inc.PLUS
$2.26B
+6.4%
Teradata CorporationTDC
$1.65B
-8.2%
CSG Systems International, Inc.CSGS
$1.22B
+3.3%

Gross Margin (Latest Quarter)

DoubleVerify Holdings, Inc.DV
82.5%
+6.3pp
Dave Inc.DAVE
82.2%
-8.5pp
Progress Software CorporationPRGS
81.0%
-2.8pp

Key Metrics

Symbol
Market Cap
P/E (TTM)
ROE (TTM)
Debt to Assets
TDC$2.84B23.868.8%32.5%
DAVE$2.80B19.065.8%0.1%
PLUS$2.37B19.412.2%0.0%

Long-Term Trends

Last 4 Quarters
Revenue
Net Income
Operating Cash Flow
4Q Revenue CAGR
2.6%
Moderate Growth
4Q Net Income CAGR
-69.1%
Declining Profitability
Cash Flow Stability
100%
Strong Cash Flow

Research & Insights

Next earnings:Mar 11, 2026
|
EPS:$0.07
|
Revenue:-
Reports
All Years

  • Form 10-Q - Q3 2026

    Period End: Oct 31, 2025|Filed: Dec 4, 2025|
    Revenue: $219.07M+9.2%
    |
    EPS: $0.01-71.1%
    Miss

  • Form 10-Q - Q2 2026

    Period End: Jul 31, 2025|Filed: Sep 4, 2025|
    Revenue: $212.04M+7.5%
    |
    EPS: $0.05+598.6%
    Miss

  • Form 10-Q - Q1 2026

    Period End: Apr 30, 2025|Filed: Jun 5, 2025|
    Revenue: $205.50M+4.9%
    |
    EPS: $-0.01-115.6%
    Miss

  • Form 10-K - FY 2025

    Period End: Jan 31, 2025|Filed: Mar 21, 2025|
    Revenue: $796.39M+8.7%
    |
    EPS: $0.47+147.4%
    Beat

  • Form 10-Q - Q3 2025

    Period End: Oct 31, 2024|Filed: Dec 4, 2024|
    Revenue: $200.69M+7.7%
    |
    EPS: $0.04-34.2%
    Miss

  • Form 10-Q - Q2 2025

    Period End: Jul 31, 2024|Filed: Sep 4, 2024|
    Revenue: $197.21M+10.5%
    |
    EPS: $0.01-81.8%
    Miss

  • Form 10-Q - Q1 2025

    Period End: Apr 30, 2024|Filed: Jun 5, 2024|
    Revenue: $195.96M+13.0%
    |
    EPS: $0.04+268.9%
    Miss

  • Form 10-K - FY 2024

    Period End: Jan 31, 2024|Filed: Mar 29, 2024|
    Revenue: $732.36M+18.5%
    |
    EPS: $0.19+190.5%
    Beat